Refund Policy
Our Refunds & Cancellation Policies
Refund Policies in Case of Designing, Developing Or any other services advertised on our website except classes.
Due to website Design/Development or Digital Marketing are electronic Virtual/downloadable goods it is not possible for us to issue a refund once you have received the delivery of the services, once services are delivered there can be no cancellation or refunds, You can only cancel any mentioned services before 3 days of the Service Delivery Date.
Online Classes:
Once You Sign-up for a monthly subscription for any of our classes you can cancel the subscription anytime without any hassle by dropping us a email at “info@avidleyservices.com”. You can Only cancel the subscription before the renewal date or within 48 hrs of renewal, After that no refunds will be issued and you will be charged again until you cancel the subscription.
For any more Information or to know if you are eligible for a refund please email us at info@avidleyservices.com and we will see if refund is possible.
Last Updated: October 10, 2025
At Avidley, we want you to be completely satisfied with your purchase. We guarantee the authenticity of every product key we sell, and we stand behind our products with a 100% Activation Guarantee.
Because our products are digitally delivered software licenses, our return policy is slightly different from that of physical goods. Please review the terms below carefully.
1. Eligibility for Returns and Refunds
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Digital software licenses (including Microsoft products and antivirus software) are non-refundable once activated or downloaded.
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If your product key is invalid or does not activate, we will replace it free of charge or issue a full refund.
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Refund requests must be submitted within 14 days of purchase and before the product has been activated.
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For subscriptions or antivirus renewals, refunds are available only before the license has been used or registered.
2. Non-Returnable Items
For security and licensing reasons, the following items cannot be returned or refunded once delivered or activated:
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Activated or redeemed licenses
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Activated or redeemed antivirus subscriptions
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Electronic software downloads (ESD)
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Gift cards or store credit
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Products that have been intentionally altered, misused, or shared publicly
3. Refund Method
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Approved refunds will be processed to your original payment method (credit card, PayPal, etc.).
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Refunds typically appear within 3–5 business days, depending on your bank or payment provider.
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If you paid with store credit or gift card, refunds will be issued as store credit.
4. Activation Guarantee
Every product we sell comes with our 100% Activation Guarantee.
If your product key doesn’t activate successfully:
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Contact our support team with your order number.
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We’ll verify your license and provide a replacement or refund immediately.
No hassle — no waiting.
5. Regional Restrictions
Some products are region-specific (for example, certain Microsoft or antivirus licenses). If a key fails due to regional restrictions, we will issue a full refund or replacement for a compatible version.
6. Technical Support
If your software is not working as expected, our team is here to help before you request a return. We can assist with:
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Installation issues
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Activation problems
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Compatibility errors
Most issues can be resolved quickly without needing a refund.
7. How to Request a Return
To request a refund or replacement, please contact us at:
support@avidley.site
Include your order number, email address, and a brief explanation of the issue. Our team typically responds within 24 hours.
8. Fraud & Abuse Prevention
We reserve the right to deny refunds for products that show evidence of fraud, abuse, or repeated refund requests.
All refund claims are carefully verified to protect both our customers and our business partners.
Our Promise
We value your trust and satisfaction.
If your product doesn’t work as promised, we’ll make it right — guaranteed.